These are some questions that are frequently asked by our users.
I haven't received my email. What should I do?
Please wait 10 minutes before opening a support ticket.
Are the packages a one-time payment or monthly?
All packages have a monthly cost currently but may change to weekly or yearly in the future.
I created an order but haven't received the server on the panel. What's going on?
Ensure you’ve completed the payment for the invoice to receive your product. If not please open a support ticket.
How do i upload folders onto my server?
Follow this guide to upload files to your server: Uploading Files
Why is my server still pending?
All orders are manually reviewed to ensure that they are not fraudulent. This can take up to 24 hours.
